Frequently Asked Questions (FAQ)
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​​​​​​1. What services does Trucare Services offer?
Trucare Services provides a range of support services for individuals with disabilities, including personal care, community participation, support coordination, and therapeutic services. Our goal is to empower individuals to achieve their personal goals and enhance their quality of life.
2. Are you an NDIS registered provider?
Yes, Trucare Services is a registered provider under the National Disability Insurance Scheme (NDIS). We adhere to all NDIS guidelines and standards to ensure the highest quality of care and support.
3. How can I access your services?
To access our services, you can reach out to us directly to discuss your needs and how we can assist you. We will work with you to create a personalized support plan that aligns with your goals.
4. How does the NDIS funding work?
NDIS funding is designed to help individuals with disabilities access the supports they need. Funding is based on the individual’s specific needs and goals. For more detailed information, we recommend visiting the NDIS website or contacting us for assistance.
5. Can I change my support plan?
Yes, support plans can be reviewed and adjusted as needed. We encourage open communication and regularly check in with our clients to ensure their plans are meeting their needs.
6. How can I provide feedback about your services?
We welcome feedback from our clients and their families. You can provide feedback through our website or by contacting us directly. Your input helps us improve our services and support.
7. What if I have a complaint?
If you have a complaint, we encourage you to contact us directly. We take all concerns seriously and will work to resolve any issues promptly and effectively.
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8. How can I contact Trucare Services?
You can reach us through our contact page for any inquiries, to discuss your needs, or for more information about our services. We are here to help!
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If you have any further questions or need assistance, please visit our [Contact Page] to get in touch with our team. We look forward to supporting you!
Inspiring Empowering & Dedicated